How a Canadian payroll services provider solved a payroll problem for Nexus Staffing
Established in 2002, Nexus Staffing is a full-service employment agency focusing specifically on sourcing, recruiting, screening and placing top candidates in the Manufacturing and Logistics Industries across Canada. Nexus recruits their top candidates to fulfil many temporary part time, temporary full time and full time positions. They develop a custom recruitment and service plan for their clients.
In its first year of business, Nexus was already growing quickly. Payroll was performed in-house, and like most administrative functions, it was competing for time that took away from its core mission. Senior Management realized it would be better off by outsourcing payroll. Additionally, given the importance of payroll to its business, the selected service provider had to be reliable to ensure quality candidates were paid accurately and on time.
Mark Makowich had this to say:
As we grew, we grew quickly. Administration was taking too much of our time and not where I wanted to spend my efforts. I wanted to use that time to find new clients we could offer our services to and recruit strong candidates for those positions.
Nexus switched and joined VPM in 2003, after its first year of operation.
VPM offered free onboarding to Nexus, and it was in place within a week’s time of it making the decision to join.
VPM immediately appointed a single point of contact (and back-up) to streamline communications and the relationship through a payroll consultant who would work directly with the Nexus team.
Nexus has been a client of VPM for nearly 16 years, and has seen its business grow tremendously. The growth of Nexus has resulted in VPM producing over 3,000 T4s annually!
Mark has this to say as he looks back:
It’s a partnership. I’ve recommended VPM to other businesses and I will continue to do so. They are very cost effective, very fair. And their service is outstanding. VPM is also very nimble in a sense that employee hours are changing and coming in at different times, and despite this, accuracy is like 99.99 percent. We rarely get any errors.
If you’re not outsourcing your payroll and doing it in-house, I encourage you to outsource because you probably don’t realize how much time you’re actually spending on payroll. And if you already outsource, give them a shout for a quote. There’s a lot of value using VPM through flexibility and service you get from their staff.
Probably for us the biggest thing we get from VPM is their flexibility. They are very flexible compared to other payroll providers. We’ve been dealing with our point of contact for the past 10 years and she’s great. It’s not a cookie cutter service like you get from ADP.
Nazim, Managing Director of VPM, had this to say:
“With Nexus it is a partnership. We are like family. We feel this way about our clients”
If you have staffing needs in manufacturing or logistics, or wish to apply to opportunity, you can learn more about Nexus and any opportunities by visiting their website. You can also follow Nexus on Facebook, Twitter, and LinkedIn.