Thursday, February 23, 2012

FAQ’s

Q: Why choose V-Tac Payroll Services?

A: We offer efficient services for all business types and sizes across Canada at affordable rates.  As a customer, you will have the chance to work with dedicated people willing to find innovative solutions to your problems or needs. By choosing our trusted services, you can be sure your company’s payroll is secure and well managed.

Q: What methods of payroll input do you offer?

A: We offer three methods of input – fax, e-mail, or through our convenient payroll management software.

Q: What is your turnaround time?

A: Once we receive all your payroll information, we can return it to you within 24 hours anywhere in Canada.

Q: Do you prepare direct deposits for employee payments?

A: Yes! We can make direct payment deposits to any of the major banks in Canada.

Q: What if there are errors with payroll input or direct payment deposits?

A: Should any issues occur with payroll processing or direct deposit transactions, you can speak to one of our payroll coordinators at 1 866 882 2829 during office hours (9.00 A.M to 5.00 P.M)

Q: Do you offer payroll services to single persons?

A:  Of course, we provide payroll services to individual people as well.

Q: Can you customize your payroll services?

A: We most certainly can. Simply talk to us and outline what your specific needs are, and we will make sure to give you what you are looking for.  Name it and we will customize it for you.

Q: Can your company provide services on remittance of statutory deductions (i.e. Income Tax, CPP, EI, WSIB)?

A: Yes, we do all regulatory reporting and CRA remittance for Income Tax, CPP, EI, WSIB, Health Tax, Garnishments, Union Dues, and Statistics Canada submissions.

Q: Do you issue T4s?

A: Yes, and much more. We handle all year-end processing including T4, T4A, Releve 1, Releve 2, and Adjustments and Summary reports.

Q: Do you offer Return on (ROE) services?

A: Yes, we calculate and provide ROE solutions for your company.

Q: What are your set-up fees?

A: Please contact our sales department at 1 866 882 2829.

Q: Do you send PDF copies of pay cheques?

A: Yes, we do. You no longer have to wait to receive your pay stubs by mail. Instead, we will send you an electronic PDF copy of your pay stubs for you to print and distribute.

Q: How much does your payroll services cost?

A: Since we typically customize our payroll services to most of our clients, rates will vary. For more details, get in touch with us and we will be happy to give you a free quote.

Q: Does your firm stay up-to-date with new payroll rules and legislations?

A: Yes, we do. Our systems are automatically updated with new legislative changes without disruptions.

Q: What if I still have additional questions?

A: If you have additional questions, call our Payroll Services Department at 1-866-882-2829 or e-mail: info@vtacpayroll.ca

  • Our Clients

  • Client Testimonials

    • We have used VPM to help with our payroll advisory. We are more than happy with the work they have done for us.Marilyn, IRWIN SEATING COMPANY
    • We are proud to say that we have developed a sense of trust in VPM’s professional services. We would highly recommend them to any other similar business with complete confidence.Elzbieta, AXIOMATICS TECHNOLOGIES CORP.
    • VPM has provided us with a wealth of knowledge and robust services in a range of specialized practice areas.Asif, ASIF KHAN INSURANCE AGENCY
    • We were impressed with the way VPM handled all of our payroll needs in a consistent and timely manner. Excellent service!Steve, ALTAMIRA MAINTENANCE LTD.
    • Working with VPM has always been a pleasure. They are friendly, resourceful, and insightful. Most importantly, all of our company’s information remained secure and confidential. We respect VPM’s integrity and standard of service. Cheryl, DR. G & R. SANDHU DENTISTRY
    • VPM ‘s services is unlike any others’ in the way they easily customized our payroll to the needs of our company while adhering to their 24-hour delivery policy. I would definitely recommend their services to other companies. Gabers, GABER'S Gaber's Corp.
    • Over the years, we have been consistently satisfied with the way our requests have been addressed and handled over the phone or by email, making their customer service handy, useful, and above all friendly. Penny, M C REPRODUCTION Inc.
    • VPM has taken away the stress and pressure that came with payroll processing. Now, we can easily focus on more important matters and business ventures. It is always wonderful working with them. Mohammed M, NAVIL GROUP INC., O/A KFC, 167-001
    • We love that VPM has diversity in its selection of services and products. It made it easy for our company to receive adequate payroll services without compromising our business needs. Dr.Doug, TRIDONT DENTAL CENTRE
    • What I like most about VPMs services is that I can offer my employees direct deposit through them. Pay cheques are thing of the past, which saves my employees and me, time. I no longer have to print cheques and they no longer need to deposit their pay cheques at the bank. Jack, INTERIOR RENOVATIONS & SUPPLIES LTD
    • I am delighted that VPM was able to provide personalized attention to my payroll obligations. VPM is able to stay abreast with important updates for payroll regulations - which is something I cannot stay constantly informed about, that’s why I leave it up to the experts at VPM. Nadia-2200631 ONTARIO INC - Mamma's Pizza
    • My Company has had a high turnover rate with bookkeepers. Just when they were trained and things began to run smoothly, they would have a change of mind and leave. This was stressful because it meant having to hire and re-train a new bookkeeper. By outsourcing my payroll to VPM, I don’t have to worry about staff quitting because I have a reliable payroll partner. Afsa, - Affy's Premium Grill