FAQ’s
Q: Why choose V-Tac Payroll Services?
A: We offer efficient services for all business types and sizes across Canada at affordable rates. As a customer, you will have the chance to work with dedicated people willing to find innovative solutions to your problems or needs. By choosing our trusted services, you can be sure your company’s payroll is secure and well managed.
Q: What methods of payroll input do you offer?
A: We offer three methods of input – fax, e-mail, or through our convenient payroll management software.
Q: What is your turnaround time?
A: Once we receive all your payroll information, we can return it to you within 24 hours anywhere in Canada.
Q: Do you prepare direct deposits for employee payments?
A: Yes! We can make direct payment deposits to any of the major banks in Canada.
Q: What if there are errors with payroll input or direct payment deposits?
A: Should any issues occur with payroll processing or direct deposit transactions, you can speak to one of our payroll coordinators at 1 866 882 2829 during office hours (9.00 A.M to 5.00 P.M)
Q: Do you offer payroll services to single persons?
A: Of course, we provide payroll services to individual people as well.
Q: Can you customize your payroll services?
A: We most certainly can. Simply talk to us and outline what your specific needs are, and we will make sure to give you what you are looking for. Name it and we will customize it for you.
Q: Can your company provide services on remittance of statutory deductions (i.e. Income Tax, CPP, EI, WSIB)?
A: Yes, we do all regulatory reporting and CRA remittance for Income Tax, CPP, EI, WSIB, Health Tax, Garnishments, Union Dues, and Statistics Canada submissions.
Q: Do you issue T4s?
A: Yes, and much more. We handle all year-end processing including T4, T4A, Releve 1, Releve 2, and Adjustments and Summary reports.
Q: Do you offer Return on (ROE) services?
A: Yes, we calculate and provide ROE solutions for your company.
Q: What are your set-up fees?
A: Please contact our sales department at 1 866 882 2829.
Q: Do you send PDF copies of pay cheques?
A: Yes, we do. You no longer have to wait to receive your pay stubs by mail. Instead, we will send you an electronic PDF copy of your pay stubs for you to print and distribute.
Q: How much does your payroll services cost?
A: Since we typically customize our payroll services to most of our clients, rates will vary. For more details, get in touch with us and we will be happy to give you a free quote.
Q: Does your firm stay up-to-date with new payroll rules and legislations?
A: Yes, we do. Our systems are automatically updated with new legislative changes without disruptions.
Q: What if I still have additional questions?
A: If you have additional questions, call our Payroll Services Department at 1-866-882-2829 or e-mail: info@vtacpayroll.ca





























